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If you're looking to drive your career in the right direction, work for a leader in the business management industry, and be awarded for creativity and initiative—come join us.
Our continued success and expansive growth wouldn't be possible without the commitment and integrity of our diverse and highly experienced team members. We value each employee's unique contribution. We encourage and reward creativity, initiative and leadership. Our team members share a genuine desire to be part of a company that is dedicated to providing quality service to customers who are passionate about their business.
IT Business Analyst
Date Posted : 10/18/2013
Status : Active
Analyze the global business demands, such as the service level agreements, asset location by country and validation, key performance indicators and global linguistic queries for the demonstration and sales organization of Cisco. The analysis will require utilization of Cisco’s internal software.
Configure and keep up to date, according to Cisco’s needs, Cisco’s proprietary systems.
Generate standard and ad-hoc reports directly from Oracle, databases using SQL. Standard reporting includes, among others, global real-time services levels, global real time reporting, tracking of Cisco “owned” asset, and systematically writing code and quires tying the “three” Cisco systems together to include proper migration of Cisco assets
Create highly formatted reports using various enterprises reporting tools. The reports range from proprietary financial reports of current global vales of Cisco owned assets to a custom report for specific operation statistics for Cisco senior management.
Prepare, regularly, scheduled refresh and delivery of time-sensitive and highly visible reports. The reports are shared operational reports provided to Cisco and utilized by Genesis for business operational excellence.
Firm understanding of current operations, processes, and systems, and how to best build reports that most accurately represents its inputs. All reports are developed by Genesis and used by Genesis/Cisco for global operational controls and ensure global legal customs compliance.
In-depth analysis on complex issues related to material forecasting, capacity planning, performance metrics, user behavior, and failure analysis for a rotating inventory.
Interface directly with external client management teams, effectively managing expectations, requirements, and deliverables.
Support for high priority cases and managing infrastructures as per Service Level Agreements.
Bachelor’s degree in Computer Science and Engineering, or a related or equivalent.
Please send resumes to HR at 1911 Lundy Ave. San Jose, CA 95131.