Lab and Technical Support

Supporting Innovative Development

Genesis offers a complete spectrum of lab and technical support services, from basic product testing to custom configuration, build-to-order services, remote testing, and offsite support.

A Comprehensive Services Offering

Genesis services include defect screening, troubleshooting, revision control, software and licensing management, plus field support training, and even third-party product support.

In all, Genesis supports more than one hundred customized product lines, available in all kinds of industries, including:

  • Servers
  • Telepresence
  • Routers
  • Video
  • Wireless networking
  • Wireless communications
  • Switching
  • Security
  • Storage
  • Unified communications