Lab and Technical Support

Supporting Innovative Development

Genesis offers a complete spectrum of lab and technical support services, from basic product testing to custom configuration, build-to-order services, remote testing, and offsite support.

A Comprehensive Services Offering

Genesis services include defect screening, troubleshooting, revision control, software and licensing management, plus field support training, and even third-party product support.

In all, Genesis supports more than one hundred customized product lines, available in all kinds of industries, including:

Servers
Telepresence
Routers
Video
Wireless networking
Wireless communications
Switching
Security
Storage
Unified communications