Customer Relationship Management

Full Service, Full Coverage

Strategically placed Genesis call centers offer multiple systems support, 24 hours a day, five days a week. Supported languages include:

  • English
  • Spanish
  • German
  • French
  • Italian
  • Portuguese/Brazilian Portuguese
  • Mandarin
  • Dutch

A Proactive Approach

Our speed and agility in responding to your customers provides the competitive advantage you need to grow your business.

The Genesis order management process maximizes sales and customer satisfaction by helping your customers every step of the way, from basic ecommerce to discrepancy or problem resolution. In addition to customer support and field training, our teams can also provide asset recovery, customer-relations development, and promotional programs.